Jeremy Powell, head of external sales for IBC SOLAR UK, said: “One of the biggest challenges installers experience with technical support issues is trying to sort things out with individual manufacturers. Determining the cause of a problem can become an unnecessary hassle for installers and is a huge inconvenience for customers. We help solve this problem by offering carefully designed, cost-effective PV packages aimed at providing installers with excellent profit margins and an exceptional after sales service.
“Our latest PV kit offer includes products from Panasonic, SMA and IBC SOLAR. Installers are given access to a team of specialists with just one point of contact to help deal quickly and effectively with technical support or customer service issues.”