Vaillant for Life reinforces the business’ commitment to the installer community, ensuring they have the tools, training, and support to succeed in an evolving market.
As part of this new Vaillant for Life approach, the business has spoken to some of its loyal installers across the country to find out what is important to them, not only in business, but how the right support can enrich their personal life too.
One of the first installers is Ben Clarke, owner of CL Plumbing & Heating Solutions. Ben was first introduced to Vaillant back in 2020 and hasn’t looked back since.
After completing his apprenticeship and accreditation, he started his own business. “Once I got qualified and Gas Safe, I tried a few different boilers until I eventually fitted a customer with a Vaillant model. Within a day, I signed up to Vaillant Advance,” Ben said.
With the training received, he’s grown his business even further, opening up new markets with the help of his area sales manager.
“I definitely wouldn’t have taken on the jobs we’re doing now and have coming up, if I didn’t have the support in the background that I know I can get from Vaillant. I wouldn’t have really had the confidence to take on huge projects, such as installing an air source heat pump,” he added.
‘Support for installers even more important’
Vaillant for Life will focus on how its services can help installers throughout the duration of their career, business and development changes within the industry, enhancing their business and personal wellbeing.
Alice Woolley, marketing director at Vaillant, said: “We’ve always seen our relationship with installers as a partnership. Today, with the industry transitioning with its journey towards heat pumps, support for our installers is even more important.
“By putting more emphasis on services such as training and aftersales support that help installers not only professionally but also personally, we’re creating a lifelong relationship that goes far beyond product sales helping them thrive in the industry while enhancing their work-life balance.
“We’re now putting our focus into creating more support for installers to ensure they meet their business goals in the evolving heating industry.”
Image credit: Vaillant.