This means that the impact HVAC installers can have to help guide future heating decision-making is significant, particularly in opening up the benefits of connected control technology to a wider customer base.
“We believe that there is a great opportunity for installers to help more households to better tackle their energy cost concerns through connected thermostats, ” said Steve Warrington, Country Sales Director, UK at Resideo. “Our focus is to create a more sustainable future by delivering products and solutions that meet installers and consumer needs of increased heating control and lower energy bills.”
The smart opportunity for HVAC installers
- One out of two homes could benefit from smarter control: Around half (48%) of homeowners that took part in the latest survey currently own a smart/connected thermostat, with the ability to control remotely (38%), compatibility with voice assistants (25%) and energy saving settings (23%) being the primary purchase drivers.
- Homeowners want professional help on what to buy and to install: Nearly half (48%) of the respondents said they still rely upon a professional installer for guidance on what thermostats to purchase and install, with two thirds (67%) wanting professional installation.
- Removing barriers to moving to smart: homeowners who have not upgraded to connected heating control either didn’t see the need for it (39%) or felt it was too expensive (27%).
- Making the case for zoning: Respondents were split on whether they will heat their whole home (55%) or individual occupied rooms (43%). So, proactively explaining how targeted room heating via connected thermostats can help to reduce energy waste and improve comfort levels offers real upsell potential.
Source
- November 2025 UK Thermostat Survey – Results are based on the responses of 500+ adult homeowners, ages 18 and older, living in the UK who completed an online survey.
- Survey of 1000 UK homeowners carried out on behalf of Resideo by One Poll in August 2024.
